terms and conditons

Making A Purchase Making a purchase could not be easier. Just browse our store, click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout". You will be asked for a few details that are needed to enable us to process the order



Reaching Us If you need to contact us, please email us chris@vacuumcleanersparesuk.co.uk alternatively, you can telephone on International +44 161 339 1400 or +44 161 707 5843 uk on 01613391400 or write to us.
Chris @Customer Service
Vacuum Cleaner Spares uk
UNIT 37 MARKET HALL
BOW STREET
ASHTON UNDER LYNE
OL6 6BZ
VAT reg No 383 3953 24.

Privacy Policy Vacuum Cleaner Spares uk does not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.

.We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard switch.mastro. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

Shipping And Handling There is standard charge of £2.99 for postage on all items in the store. We do not charge for packaging like other web sites.

Delivery Schedule Your order will be processed right away and normally delivered within 3 business days . International orders are generally received in 5 business days

Back Orders If your item is out of stock, we will back order for you. You will always be emailed with the option to cancel your order, if you prefer not to wait.

Tax Charges For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero .

Returns and Refunds

Any items which are faulty may be returned for an immediate replacement or refund. If a part is faulty, we will also reimburse your return postage charges. Goods ordered in error may be returned to us in original unused condition.After 7 days goods ordered in error will be subject to a 25% handling and restocking charge UNLESS the error is on our part, in which case a full refund or replacement will be given. All returns must be posted at your expense. Refunds will not be given until we have received the goods. In all instances, please contact us by telephone or e-mail to arrange your refund or replacement.Should any goods ordered prove faulty or sub-standard, your carriage charges will be refunded.
You must return the goods to Vacuum cleaner spares uk at your own expense. Note that if you fail to take reasonable care of the goods vacuumcleanerspares uk reserves the right not to accept their return and your payment will not be refunded. As the goods are your responsibility until they reach us, we cannot be held responsible for goods lost or damaged in transit
Your statutory rights are not affected

Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

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